Midtown Clinic of Tyler

Kyden Sale 3 weeks ago

Midtown Clinic of Tyler is fantastic! The facility is very welcoming, and the medical team provides excellent, professional care. I truly appreciate their dedication to affordable health services for the community. Highly recommend their great team!

Ricky Swails a year ago

I wish I could give more than one star, I really do! I have been coming to this location since 2020 and I have been met with the same compassion fatigued employees for 5 years now. They simply do not care about their patients. We are just another number. There is no accountability on their end whatsoever, and it's giving DGAF energy! I will give you a perfect example: Their phone lines are jacked! When you call to speak with the Tyler location and you press the selection to do so, you are then rerouted to the Troop highway location. Once you arrive at the Troop highway location, You are then greeted by the most unpleasant receptionist that you will ever encounter! She doesn't state who she is, asks you what you need In the most unpleasant of tones, and then without any further verbal communication, transfers you to the extension of some individual who does not pick up. You can't even leave a message because their voicemail is full. This has been going on for weeks now when trying to get in contact with the Tyler location on Clinic Drive.

Jeremy Hafley 3 years ago

The communication is ridiculous don't answer phones won't respond to emails always a issue fax papers over but can't be found re fax papers and on their end the fax machine is out of ink. Then housing coordinator is out on vacation for a week then returns and still no call back no email back and never in the office to the point of going off on them as soon as I'm back in Tyler! Thanks Denise in housing for not doing your job

Drusila Rivas 3 years ago

Don’t go there they just want to pull all your teeth out they can’t do anything there

Quiet Mountain 5 years ago

Very friendly and helpful staff. They are providing a service to a underrepresented demographic and i applause them.

Lindsey Woods 8 years ago

We used them one time and that was enough. They were very unorganized reception wasn't sure of their job. Since going we have had to have our insurance call multiple times bc of them inputting the wrong codes. This has been a 3 month on going issue .

John Shears 9 years ago

for the most part my experience has not been good i am in search for other providers for my midical needs i would not recommend anyone to go to this place...

Richard Corbin 10 years ago

Extremely Unprofessional. Extremely rude Case Manager. When in Crisis Medical Clinic Manager Tiffany Mack will not return phone calls or respond to emails. Refuses to answer Ultra-Simple questions even when she does respond. First meeting with Catherine, she is the Case Manager She had me wait in my Car as I arrived 20 minutes early. It was hot and humid. I called her the day before our first appointment to get directions. Catherine did not return the call and voicemail was left asking her to provide directions. Catherine came to the hot and humid parking lot to get me. Before we got to the building I asked why didn't she return my phone call, I needed directions and told her to look around and look at the two buildings facility, there is no signage whatsoever, nothing, not even numbers on the buildings. Catherine's terribly rude and hateful response was that she never received my, 'SUPPOSED', PHONE CALL. Get it, she used the word 'SUPPOSED' ! Rudely, hatefully calling me a liar. Catherine is supposed to be Your Case Manager YOUR. ADVOCATE ! 😝 Repugnant behavior ! Dr. Brava was my assigned Doctor. I waiting in her exam room for over one hour. Finally a staff member explaine